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User Payout Withdrawal (Bank Transfer and Gift Cards)

Prashant
Prashant
  • Updated

Overview

When payments are sent to users, XTRM will generate a new account based on the name and email address and the account will show within the Allbound payments section once they have received funds to their newly created wallet.  Users can then link their bank account and withdraw funds or withdraw using gift cards as they would like.*

 

*Note: Users will need to verify their account details for withdrawal of larger amounts.  This is required for tax reporting purposes.  Users will be prompted to verify their account details on the Payments landing page and once verified they will have full withdrawal capabilities.  The information required includes First Name, Last Name, Tax ID, Mobile Number, Country, and Address.  Once again, this information will only be securely held within the XTRM platform, but the interface will be displayed to the partner within Allbound.

Once the wallet is created and the amount is received in the user's wallet, they can view their wallet in the Payments section

Account Verification

The user needs to verify their XTRM account by clicking on the My XTRM Account link as shown on the above screenshot.

Once clicked, it will take additional information from the user and their account will be verified.

Withdraw Funds (Bank Withdrawal)

The vendor can allow partners to withdraw funds into their bank account, through gift cards or Both.

If a user wants to withdraw funds into their bank account, they would need to add their bank account.

The user can add their bank account from the wallet page:

Options --> Linked Bank Accounts

After the account is added, it is moved to the Pending Stage. The account would be verified by XTRM and after verification it would be moved to active and then the user can withdraw the amount in their bank account

This account can be for any country or bank. If the wallet and the bank currency do not match the exchange is charged by the bank to the bank holder

To withdraw funds from the wallet page, click on Options --> Withdraw Funds

 

Withdraw Funds (Gift Cards)

To Withdraw into Gift Cards, addition of bank account is not necessary

To withdraw funds from the wallet page, click on Options --> Withdraw Funds

  1. Select Gift Cards from the Withdrawal Method Dropdown
  2. Choose the Cards Currency you want to withdraw into
  3. Click on Browse Cards

It will show all the cards available in that currency

Select a gift card of your choice and click on "Select Card"

Once Selected, the card will be displayed and also the conversion of the wallet currency into card currency is displayed

You can also choose a Range Gift Card, this is a gift card that shows a range of amount like 500 - 1000

When a range card is selected

 

You need to enter an amount in the input field.

This amount should be in the range of your gift card and less than the wallet balance. 

Click on Request OTP

An OTP is generated and sent to your email address. Enter the OTP and click withdraw.

 

You will receive this confirmation window and the gift card will be sent to your email.

 

Note: While withdrawing using gift cards, you ll notice a new wallet has been created in the currency of the gift card. This is created internally by XTRM.

 

 

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